Question 1

Which home appliances do you service?

Accepted Answer

We take service and repair enquiries for air conditioners, washing machines, refrigerators, geysers, microwave ovens and water purifiers.

Question 2

How do I request a repair?

Accepted Answer

Call us on 9110371773. Tell us the appliance, brand, model and the problem you're seeing, and we'll discuss the next steps.

Question 3

How are service charges decided?

Accepted Answer

Charges depend on the appliance, the problem and any parts required. They are discussed with you clearly before work begins.

Question 4

Can I book online or send a message?

Accepted Answer

We currently take enquiries by phone only. Tap any Call Now button to reach us directly.

Question 5

Are you an authorised brand service centre?

Accepted Answer

No. We are an independent service provider. Please call to confirm whether we can help with your specific brand and model.

Question 6

How often should I service my AC?

Accepted Answer

Most households benefit from a service before summer and another after heavy use. Dusty conditions may need more frequent filter cleaning. Call us to discuss your usage.

Question 7

Why is my AC running but not cooling?

Accepted Answer

Common causes include clogged filters, dirty coils, low gas pressure or an outdoor unit problem. A technician needs to inspect the unit to confirm the cause.

Question 8

Why is my washing machine not draining?

Accepted Answer

A blocked drain filter, kinked outlet hose or faulty drain pump are common causes. Avoid running more cycles and call us to discuss the problem.

Question 9

Why does my washing machine shake a lot during spin?

Accepted Answer

Uneven loads, an unlevel floor or worn suspension parts can cause heavy vibration. A technician can inspect the machine to find the cause.

Question 10

Why is my refrigerator not cooling but the light is on?

Accepted Answer

The light runs separately from the cooling system. Causes can include a thermostat, fan, defrost or compressor-related issue. A technician inspection is needed to confirm.

Question 11

Why is ice building up in my freezer?

Accepted Answer

In frost-free fridges, heavy ice often points to a defrost system issue. In direct-cool models, regular manual defrosting is needed.

Question 12

Why is my geyser on but the water is not hot?

Accepted Answer

A failed heating element or thermostat are common causes. Check that the power supply and switch are on, then call us to discuss.

Question 13

Is a leaking geyser dangerous?

Accepted Answer

Leakage near electrical parts can be unsafe. Switch off the power and water supply to the geyser and call for an inspection.

Question 14

Why is my microwave running but not heating?

Accepted Answer

This is often linked to high-voltage components inside the oven. These parts can be dangerous, so please don't open the unit yourself — call us to discuss.

Question 15

My microwave is sparking. Is it safe to use?

Accepted Answer

No. Stop using it and unplug it. Sparking can be caused by metal items, food residue or internal component faults.

Question 16

How often should water purifier filters be changed?

Accepted Answer

It depends on water quality and usage. Many households change sediment and carbon filters periodically, while RO membranes last longer. Call us to discuss your purifier.

Question 17

Why is my RO purifier giving very little water?

Accepted Answer

Clogged filters, a choked membrane or low inlet pressure are common causes. A service check can identify the issue.

Frequently Asked Questions

General Questions

AC Service & Repair Questions

Washing Machine Service & Repair Questions

Refrigerator Service & Repair Questions

Geyser Service & Repair Questions

Microwave Oven Service & Repair Questions

Water Purifier Service & Repair Questions

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